Of course, each customer has its own reasons for entrusting LNE International with their technical translation projects. Let me mention a few here.
In its 20 years of existence, LNE International has grown into a dynamic language service provider with efficient technology, proven quality procedures, a worldwide network of expert translators and an experienced and committed solution executive team. It may come as no surprise then that our customers perceive us as a reliable partner.
However, these arguments would be meaningless if the customer didn’t have the feeling to be important and wasn’t sure of being important. Customers are entitled to expect nothing less than the best possible solution.
This is where we come to LNE International’s value proposition: from our daily contact with our customers, we gather that they select us for our customer focus, our ability to listen and first understand and define the customer requirements, and then use our knowhow in order to work out the most appropriate solution. There lies the core of our business model!
What does this mean in real terms?
Let’s not forget the importance of a good personal contact. This is essential ingredient of any long term partnership. With an increasing number of customers, we formalize our relationship in a frame and service level agreement.
Our consultants are always available to help you with assessing your requirements and to suggest solutions. Our solution executive team and our IT-manager will help and inform you during the implementation of projects, and ensure that the best solution for today will evolve in the best solution for tomorrow.
LNE International’s ultimate goal is to offer the advantages of an established player in combination with the reactivity and flexibility of a customer service that you’d rather expect from smaller companies: large enough to perform yet small enough to care.
We look forward to meeting you and initiating a long term relation that will be beneficial to all parties.
Menno Bokhorst
Sales & Marketing Director